Privacy Policy

1. Introduction

This Privacy Policy explains how personal information is collected, used, stored, and shared when you use the Saayr mobile application and related services ("the App").

The App is operated by Saayr Rewards Company, a company registered in the Kingdom of Saudi Arabia. By using the App, you agree to the practices described in this policy. This policy is designed to comply with applicable Saudi laws, including the Saudi Personal Data Protection Law (PDPL).

2. Information We Collect

We may collect the following types of information:

Account Information

• Name, username, email, and phone number
• Account preferences and settings

Device & Technical Information

• IP address, device ID, operating system, and other technical data
• Usage data such as app interactions and feature usage

Location Information

• GPS or other location data when using check-ins or location-based features

Content & Communications

• Messages, content, feedback, or surveys you submit

We do not knowingly collect sensitive personal data from children under 13.

3. How We Use Your Information

We use your information to:

• Operate and provide the App and its features
• Track and deliver points, XP, levels, rewards, and missions
• Maintain and improve the App
• Communicate with users about updates, offers, or support
• Detect, prevent, and respond to fraud, abuse, or misuse
• Comply with applicable Saudi laws

4. Sharing & Disclosure

We do not sell personal data.

Information may be shared with:

• Service providers who support app operations (analytics, hosting, payments)
• Other users if you choose to share content or participate in social features
• Authorities or legal entities when required by Saudi law

Third-party providers are required to protect data according to industry standards.

5. Cookies and Similar Technologies

The App may use cookies, pixels, or similar tools for analytics, performance, and personalization. You can manage these settings in your device or browser.

6. Security

Saayr Rewards Company implements reasonable technical and organizational measures to protect your data. No system is completely secure, and we are not responsible for unauthorized access beyond our control.

7. Retention

Data is retained only as long as necessary to provide the App, fulfill legal obligations, or enforce agreements. Users can request deletion of their data at any time.

8. Children

The App is intended for users 13 years or older. We do not knowingly collect data from children under 13. Any such data will be deleted if discovered.

9. Your Choices

Users can:

• Access, update, or delete their account information
• Opt out of promotional communications
• Control location and notification settings on their device

10. Changes to Policy

We may update this Privacy Policy periodically. Updates will be posted in the App or communicated via email. Continued use constitutes acceptance of changes.

11. Contact

For privacy questions or concerns, contact Saayr Rewards Company via in-app support or email at Info@saayr.sa.